Amazon has claimed the title of the largest nongovernment delivery service in the nation, outperforming both UPS and FedEx in parcel volumes.
The e-commerce giant sent out more residential deliveries to U.S. homes in 2022 than UPS, according to the Wall Street Journal. In 2020, Amazon surpassed FedEx for the number of packages delivered to homes, and Amazon officials expected to widen that margin this year. The U.S. Postal Service is still the largest domestic parcel service by volume, handling deliveries for Amazon, UPS, and FedEx.
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Amazon exceeded 4.8 billion parcel deliveries in the United States before Thanksgiving, the Wall Street Journal reported, and the internal company projections show they’ll have sent out about 5.9 billion deliveries by the end of 2023, a 13% increase from last year. In 2022, Amazon delivered 5.2 billion domestic packages. In comparison, USPS’s shipping and package volume was 7.2 billion in 2022, and UPS handled 5.3 billion.
In the first nine months of this year, UPS delivered about 3.4 billion parcels domestically, while FedEx said its domestic express and ground parcel volume hit about 3.05 billion for the fiscal year ending May 31, 2023, according to the Wall Street Journal.
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FedEx ended its partnership with Amazon in 2019, choosing not to renew its ground-shipping contract with the world’s largest online retailer. Meanwhile, UPS’s revenue tied to Amazon fell from 13.3% in 2020 to 11.3% in 2022, according to Securities and Exchange Commission filings.
Amazon is amid a lawsuit from the Federal Trade Commission that accuses the company of using secret pricing tools to inflate prices and favor their own brands. The lawsuit comes after other complaints filed by the FTC recently, including claiming Amazon duped millions of people into enrolling in Amazon Prime without knowing.
